Fitness Factory Reviews
(Rated by 15 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Klarna
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Price & Quality4.4
- Customer Service4.7
- Shipping & Delivery4.4
- Return Policy5.0
Recent Customer Reviews (15)
Ella Long
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Sam Brown
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Dieter Wechsler
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Jörg Grunwald
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Michael Mayer
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David Dale
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Archie Parsons
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George Airey
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Reynaldo Price
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Crane Abbott
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Fitness Factory Pricing
Close-Out Deals
$10.00 - $5,999.00
Payment Methods
Accepted Payment Options:
Prices for items on Fitnessfactory.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Klarna
Payment Process
- Payments can be made online during the checkout process.
- For Fitness Factory credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Fitness Factory Pros & Cons
Pros
1
High-Quality Equipment: Offers sturdy, stable, functional, and comfortable products from reputable brands like Body-Solid, Powerline, and Best Fitness.
2
Affordability: Provides competitive pricing with frequent discounts and close-out deals.
3
Customer Service: Knowledgeable staff available 7 days a week, known for excellent customer service.
4
Satisfaction Guarantee: 31-day money-back satisfaction guarantee.
5
Fast Shipping: Efficient delivery times with factory direct shipping.
6
Financing Options: 24-month same-as-cash financing available.
7
In-Home Delivery and Setup: White glove in-home delivery and setup service.
8
Lifetime Warranties: Many products come with lifetime warranties.
9
Support for Troops and First Responders: Discounts and donations for military and first responders.
CONS
1
Customer Complaints: 6 customer complaints closed in the last 3 years, including issues related to order and customer service.
2
Mixed BBB Rating: A 3.67/5-star rating from the Better Business Bureau, indicating some customer dissatisfaction.
Fitness Factory Features and Benefits
Features
Wide Range of Products
Includes commercial and home gym equipment, free weights, cardio machines, and accessories.
High-Quality Equipment
Products are sturdy, stable, functional, and comfortable to use.
Affordability
Competitive pricing with frequent discounts and close-out deals.
Customer Service
Knowledgeable staff available 7 days a week, #1 in customer service.
Satisfaction Guarantee
31-day money-back satisfaction guarantee.
Fast Shipping
Efficient delivery times with factory direct shipping.
Financing Options
24-month same-as-cash financing available.
In-Home Delivery and Setup
White glove in-home delivery and setup service.
Lifetime Warranties
Many products come with lifetime warranties.
Support for Troops and First Responders
Discounts and donations for military and first responders.
Commercial Sales Division
Catering to government facilities, military branches, schools, rehab centers, and more.